Recharge your energy business
Automation and digitalization are the game-changers in the energy market…

….and keys to maintaining competiveness and creating new business possibilities.

Tieto Energy Industry Cloud is especially customized for Nordic energy companies and offers constantly updated, scalable, modular and flexible services that will allow you to focus on your core business and drive success in the market. The ready-to-use platforms and integration support enable you to start benefiting immediately.

Here, you will get the latest insights about what Tieto Smart Utility can do for you and how it can help accelerate your business.

www.tieto.com/energy

Tieto Smart Utility for your service
Tieto Smart Utility, Distributed Energy Solution

The introduction of distributed energy resources, virtual power plants and energy management services are opening up new business models for digitalizing markets. With Tieto Smart Utility’s Distributed Energy Solution you operate virtually, in Uber style, the entire value chain from utility level assets to small scale distributed energy resources, providing full service in managing the new energy business.

Sales and Marketing & Customer Services

We help energy retailers to acquire customers and keep the current ones loyal with the intelligent cloud solution.

A well-timed created electricity offers to the channels your customers prefer improve the customer experience, and intuitive self-services provide your customers a possibility to take care of their issues time, place and device independently.

Network Management Automation

Tieto Smart Utility enables that your network operation and maintenance, investments, construction and logistics are managed for the optimal total outcome taking into account the regulatory demands. 

By automating your key processes you will achieve better control and decision making, efficient staff allocation, fewer errors and shorter recovery from service disruptions.

Billing Automation - real time services

Ensure better cash flow and customer satisfaction by taking advantage of real-time rating of energy consumption and billing automation! You can also create new type of products and pricing models with the product modeling tool.

Tieto Smart Utility takes advantage of real-time data, allowing both you and your customers to follow the status of your services in real time.

News
Vattenfall Retail and Distribution in the Nordics selected Tieto Smart Utility
Vattenfall Retail and Distribution in the Nordics selected Tieto Smart Utility

The energy company Vattenfall has selected Tieto to deliver its Tieto Smart Utility for Vattenfall Distribution and Vattenfall Retail in Sweden. The new system increases efficiency by digitalizing and automating the customer’s core business processes such as sales, customer services, work flow management and billing. 

The energy company E.ON has chosen Tieto Smart Utility for collection of meter values in Sweden
E.ON has chosen Tieto Smart Utility for collection of meter values in Sweden

The energy company E.ON has chosen Tieto Smart Utility to support their distribution operations for the collection of meter values including field services for the Skåne area in Sweden with approximately 150,000 meters. Thanks to the new services, E.ON can continue to offer state of the art solutions with a high degree of automation for their customers. 

Turku Energia is digitalizing its business with the help of Tieto Smart Utility
Turku Energia is digitalizing its business with the help of Tieto Smart Utility

Tieto energy industry cloud optimizes the energy company's key customer processes, such as multi-channel marketing, sales and customer service processes, as well as the billing and account receivables process known as 'meter-to-cash'. Tieto Smart Utility also increases the efficiency of processes for metering in the network business and for exchanging market data. It also offers processes for creating connections and handling field work.

Fortum Sweden has chosen Tieto Smart Utility as their future Customer Information System
Fortum Sweden has chosen Tieto Smart Utility as their future Customer Information System

The energy company Fortum has chosen Tieto’s Customer Information System called Tieto Smart Utility to support Fortum’s Swedish operations. The Tieto Software as a service (SaaS) solution optimises the company’s core business activities in billing, customer service and sales. The new system will serve approximately 1.5 million customers in total.

Tieto enters into strategic partnership with Lyse – strengthening foothold in Norway
Tieto enters into strategic partnership with Lyse – strengthening foothold in Norway

Tieto has been selected to deliver cloud solutions, infrastructure operations and data centre services to leading Norwegian energy and technology group Lyse. The agreement means that Tieto takes over the operations of a variety of systems, transfer of 25 IT professionals from Lyse Link and further strengthens the Stavanger office.

Customers' experiences
Norwegian grid company prepares for the future
Jan Rondeel
Jan Rondeel

“Some grid companies see themselves becoming nearly invisible and don’t consider it important to have customer data stored in their own systems”, Jan Rondeel, CIO, Skagerak Nett, says. “We at Skagerak have an opposite view. We have a responsibility towards our customers to show that we have a roadmap for continuously better service, control over our grid and all the work that is being done on the grid.”

We help energy distributor cut operational cost
Jukka Ahonen
Jukka Ahonen

Pohjois-Karjalan Sähkönsiirto (PKSS) was already using a network planning and documentation solution by Tieto, after serious deliberation the decision was made to carry out the modernization with Tieto. “In network management, it is not enough to part-optimize. Having a comprehensive picture, including operation, maintenance and investments, is the most important thing”, says Jukka Ahonen, Network Development Manager, PKSS.

Energy giant Vattenfall takes a digital leap forward
Ulf Jonsson
Ulf Jönsson

Tieto’s Smart Utility cloud platform offers a flexible pricing model that is adjustable on a monthly basis. This means that Vattenfall’s investment risk is minimised and IT costs become more predictable. “We knew that in order to manage the current downturn and solve the IT situation in Finland, we wanted a new approach that would also make us more efficient by cutting lead times and lowering the cost base,” explains Ulf Jönsson, Vattenfall’s Senior Project Manager.

Partnerships
Tieto and Aidon – even stronger together
Aidon, Thor-Erik Næss

Aidon is a leading European provider of solutions for smart metering and smart grid applications. Their open architecture–based smart metering systems and new generation energy service devices serve more than one million metering points, and Aidon has won more than 50 % of the Norwegian smart metering market.

"Together with Tieto, Aidon has a complete offering for Advanced Meter and Control Systems (AMS)," says Thor-Erik Næss, CEO, Aidon Norway.

Tieto and Tietokoura have entered into an Alliance Agreement
Tietokoura

Tietokoura’s products and knowledge in portfolio management and B2B processes have now been combined with Tieto’s Energy Industry product portfolio offering for energy retail companies. The combination of both companies’ product portfolios will enhance and strengthen the retail energy companies’ competitiveness and efficiency through an effective toolset to plan, design and run their businesses.

Reports and whitepapers
AMI Challenges

Advanced Metering Infrastructure (AMI) challenges

Tieto Smart Utility

Energy Utilities Campaign

Centralized Data Hubs

Centralized Data Hubs

Blogs
At the core of energy, you will find data

None of this new world of energy and utilities is possible without data, and the insights derived from data. No longer is data a by-product of business processes but lies at the core of new business models and innovations. 

The path towards this data-driven future is gradual. But the need to walk the path is imminent. What are key steps to be taken?

The first steps into a new form of distributed energy business

The energy revolution is powered by advances in renewable energy technologies, electrified transportation, energy storages and digitalisation. To enable new business models, advanced IT companies are developing modular end-to-end SaaS solutions to manage the distributed energy resources of tomorrow, maximising their business efficiency. The core is a platform that enables the interaction and control of millions of devices. 

Have you already updated your business plan for the updated energy market?

Since last year, some interesting developments have taken place in the Nordic energy market. What do the coming market changes mean to the energy companies’ business plans? Think about energy consumer 2.0, diversified mass market offerings, customer experience and personalization etc. 

 

 

Energy company, wake up – your last chance to prepare for electricity hubs

The Nordic energy market regulator mandates that by 2030, all the Nordic countries will be a part of a Nordic datahub. It is a network of national datahubs that will link all energy market actors – distributors, retailers and consumers – providing them integrated access to all metering data.

If you want to participate in the development of the datahubs with your comments to the plans, now is the last moment to act.

Upcoming events

Meet us at:

European Utility Week 

  • October 3 - 5
  • Amsterdam, Netherlands 
Contact us
Frank Rodahl
Norway

Frank Rodahl

frank.rodahl@tieto.com

+47 9088 1813

Mikael Normelli
Sweden & others

Mikael Normelli

mikael.normelli@tieto.com

+46 7680 97539

Timo Karpola
Finland & Baltics

Timo Karpola

timo.karpola@tieto.com

+358 40 5077 196